Enable Webcam and Microphone

Enable Webcam and Microphone

If your webcam or microphone is blocked or disabled by your web browser, you will need to enable those tools in order to sit a Proctored Exam. This guide will detail how to enable these tools in your web browser. Check your laptop compatibility using our web based Hardware Check tool. 

If you are using a computer that you do not have administrative rights to, you may need to check with whomever manages your computer to change the web browser settings.

Instructions for Enabling the Webcam and Microphone
Step 1: Check your laptop compatibility using our web based Hardware Check tool. Watch the following tutorial video to the completion and follow the steps below:

Step 2: To change your browser settings, go to the address bar and click on the lock icon to the left of the website address. This lock icon indicates that information is transferred using a secure server connection.:


Step 3 : Camera: Click on the dialog box and choose Allow or Ask.
Step 4: Microphone: Click on the dialog box and choose Allow or Ask.
Step 5: When finished, click the X in the upper right corner to close the dialog box.

Reload to update Settings

After updating the settings, click the Reload button to reload the page and apply the changes. You should now be able to access your session and use your microphone and camera.

Need help?
If you need help with installing or setting up Safe Exam Browser, submit a request to the Service Desk. Click HERE  to submit a new request. 

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